Jakarta – In the spirit of commemorating National Customer Day on September 4, 2025, PT Jaminan Kredit Indonesia (Jamkrindo) emphasized its commitment to consistently providing excellent service for all customers. This commitment is realized through various innovations in guarantee services that focus on easy access, transparency, and efficiency, both for micro, small, and medium enterprises (MSMEs), financial institution partners, as well as non-financial institution partners.
Acting President Director of Jamkrindo, Abdul Bari, stated that Customer Day is an important momentum to strengthen strategic and sustainable relationships between the company and all customers. He emphasized that customer trust and loyalty are valuable assets that form the foundation of the company’s growth. Therefore, Jamkrindo is always committed to providing the best service and continuing to deliver innovations so that the established partnerships become stronger and mutually reinforcing.
“Customer Day reminds us that Jamkrindo’s success cannot be separated from the trust of all customers. Therefore, we continue to innovate in guarantee services to make them faster, easier, and bring real impact to the development of the business ecosystem in Indonesia,” said Abdul Bari.
In line with the digital transformation carried out by the company, Jamkrindo has introduced various breakthroughs, ranging from the digitalization of guarantee processes to the strengthening of technology-based services. This step is expected to expand service reach and improve the quality of experience.
With the spirit of Customer Day, Jamkrindo is committed to maintaining customer trust, providing more adaptive services, and strengthening the company’s contribution in supporting national economic growth through the guarantee sector.
As of July 2025, Jamkrindo has guaranteed 3.2 million MSMEs and cooperatives, with a contribution to employment absorption of 9 million people and a guarantee volume of Rp 126.4 trillion. This shows Jamkrindo’s important role in strengthening the business ecosystem and providing a real impact on the national economy.
“The spirit of transformation is the foundation for Jamkrindo to move forward as a leading and trusted credit guarantee service provider. We will continue to carry out fundamental transformations in order to present products and services that suit the needs of customers while also responding to opportunities and challenges that are developing in the guarantee business,” said Abdul Bari.
About Jamkrindo
PT Jaminan Kredit Indonesia or PT Jamkrindo is a credit guarantee company that is part of the Indonesia Financial Group (IFG) holding. Jamkrindo has various products, both program guarantee products and non-program guarantee products. In program guarantees, Jamkrindo has the KUR (People’s Business Credit) guarantee product. For non-program guarantees, Jamkrindo’s products include general credit guarantees, microcredit guarantees, bank guarantee guarantees, construction and procurement credit guarantees, goods distribution guarantees, as well as surety bonds, customs bonds, supply chain financing guarantees (invoice financing), and other credit guarantees.
Corporate Secretary
PT Jaminan Kredit Indonesia (PT Jamkrindo)
Krisna Johan
[email protected]
Press Release
PT Jaminan Kredit Indonesia (PT Jamkrindo)
Thursday, September 4, 2025