Padang – PT Jaminan Kredit Indonesia (Jamkrindo), the pioneer in credit guarantees in Indonesia, is committed to consistently providing excellent service to all of its business partners. To enhance its services in West Sumatra, Jamkrindo has officially inaugurated its new Padang Branch office located at Jalan Rasuna Said No. 89 Rimbo Kaluang, Padang Barat, replacing its previous office at Jalan Khatib Sulaiman No. 47 B-C, Ulak Karang Utara, Padang Utara.
Ivan Soeparno, Director of Human Resources, General Affairs, and Risk Management at Jamkrindo, explained that the spirit of transformation serves as the foundation for Jamkrindo’s movement to become a leading and trusted provider of credit guarantee services. Various transformations have been implemented, including changes in organizational structure, human resources management, technology systems, business operations, corporate governance, and risk management to strengthen the company’s performance on a sustainable basis.
“In the midst of digital advancements and technology systems, the physical presence of representative regional offices and branches is also an important aspect to support excellent service,” said Ivan.
He expressed hopes that the new building would help Jamkrindo achieve its vision of becoming the first choice for businesses seeking credit guarantee services, contributing to national economic growth and equitable development. The Padang Branch has performed exceptionally well, with guarantee volume reaching IDR 5.02 trillion as of November 2023.
“With the large potential in West Sumatra, we hope this relocation to the new office can help us improve the financial accessibility of MSMEs in Padang,” he added.
In addition to providing a more representative office branch, Jamkrindo has made innovations in operations and network aspects, such as introducing online suretyship guarantees (suretyship.jamkrindo.co.id), the UMKM Layak guarantee marketplace (umkmlayak.co.id), and a digital business unit (DBU) to improve financial accessibility for MSMEs and cooperatives.
To prepare internally for the challenges of the Industry 4.0 era and the digital economy, Jamkrindo has also introduced various business transformations through the effective use of information technology, allowing collaborations with MSME partners and financial institutions to be done online, whether through host-to-host, web services, or digital platforms.
“Jamkrindo is committed to improving the financial accessibility of MSMEs to financial institutions. This commitment is demonstrated through a variety of guarantee services that simplify MSMEs’ access to financing from financial institutions, while also providing support to enhance their competitiveness,” said Ivan.
About Jamkrindo
As a credit guarantee company under the Indonesia Financial Group (IFG), Jamkrindo offers a variety of products, including both program-based and non-program-based guarantees. For program-based guarantees, Jamkrindo offers guarantees for People’s Business Credit (KUR) and working capital credit (KMK) as part of the National Economic Recovery (PEN) program. Non-program-based guarantees include general credit guarantees, microcredit guarantees, construction and procurement credit guarantees, goods distribution guarantees, surety bonds, customs bonds, supply chain financing (invoice financing) guarantees, and other credit-related services.
Corporate Secretary
PT Jamkrindo
Aribowo
Email: [email protected]